If you wish to exchange your order, we will need to be notified by email within 14 days of receiving your order.
For returns/refunds, we must be notified within 30 days of the date of delivery.
Products must be in NEW condition with all original packaging. No returns or exchanges on wheels that have been mounted.
All returns and exchanges are subjected to a 40% restocking fee and a charge for shipping, as well as orders that have been cancelled/changed while in shipping.
Exchanges and refunds will only be processed/accepted once the original order has arrived and inspected. Any damages that may occur during the shipment back will be the customer's responsibility.
Processed orders, such as pre-orders, are subjected to a 5% transaction fee upon cancellation and all shipping charges (if applicable).
The customer is held responsible for verifying all information on invoices are correct/accurate before payment.
Restocking fee does not apply to damaged wheels, however customers will be required to pay all shipping charges to and from JNC Canada.
Wheels that have been custom made (re-drilled, painted etc.) are non-returnable, exchangeable or refundable. Although handled with extreme care, note that re-drilling a wheel may cause some minor machining marks, chips or blemishes around the lug holes.
Please note we are not responsible for any slight color variations between different batches of wheels.
Payments for shipping are not refundable once the product has been shipped out.