We offer a 1-year basic warranty on all of our wheels. This only includes materials and workmanship of the product. All warranty claims must be approved before a replacement or credit is sent.
If an order arrives damaged, please email us with images of the packaging and the product.
All shipping damages must be reported to us or the shipping company as soon as possible. The damages will then be processed as a claim with the shipping company. Until the claim has been settled, we are not able, nor responsible to offer any compensation or solution.
Custom colors and custom re-drilled wheels are not covered under warranty. Wheels that have been custom made (re-drilled, painted etc.) are non-returnable, exchangeable or refundable. Although handled with extreme care, note that re-drilling a wheel may cause some minor machining marks, chips or blemishes around the lug holes.
The customer is responsible for all shipping charges to and from Ace Distribution. As there are delays, we are not responsible for any time lost during this process.
Due to complications, we are no longer able offer any warranty on Platinum finishes.
Please note we are not responsible for any slight color variations between different batches of wheels.